About Us

A more professional approach to vehicle rescue & recovery

“Nationwide Vehicle Assistance” one of the countries leading recovery solutions, it is a dynamic organisation at the forefront of change within the recovery industry.”

  • NVA have over 30 years experience in the recovery industry
  • One of Europe’s largest Recovery Solution companies
  • We operate a network of over 10000 vehicles and 550 members
  • Nationwide coverage of all our services PAS 43 2015 accredited
  • 24/7/365 centrally based control centre
  • A number of blue-chip companies already reliant on our professional service

Why Us?

  • A dedicated 24 hour multi line call centre
  • Any specialist charges are supported by images
  • Understanding that vehicle manufacturer and insurance needs are different and complex in their own ways
  • Understanding of police and highway agency procedures and acceptable charging through police stat removal rates

More Benefits

  • Vehicles recovered to your approved body shops same day or next day
  • 1 day free storage to allow onward movements for the next day
  • Images of accident/incident scene
  • FNOL facilities in and out of hours
  • Tyres batteries warranty breakdowns catered for where required.

And Even more Benefits

  • 1 STOP SHOP for you and your clients
  • Upfront payment for inherited charges
  • Transparent fixed pricing menu nationwide
  • Message handling & general information capture
  • Email notification to your claims team
  • Tailored management information


  • Our large work volume gives a financial and operational flexibility to cope with any scenario
  • Extensive experience in dealing with unexpected large volumes of calls
  • We have backup control facilities, so even in the case of natural disasters, we have a fall-back plan
  • Nationwide dedicated team of incident managers 24/7