A more professional approach to vehicle rescue & recovery

“Nationwide Vehicle Assistance” one of the countries leading recovery solutions, it is a dynamic organisation at the forefront of change within the recovery industry.”

• NVA have over 30 years experience in the recovery industry
• One of Europe’s largest Recovery Solution companies
• We operate a network of over 10000 vehicles and 550 members
• Nationwide coverage of all our services PAS 43 2015 accredited
• 24/7/365 centrally based control centre
• A number of blue-chip companies already reliant on our professional service

Why Us?

• A dedicated 24 hour multi line call centre
• Any specialist charges are supported by images
• Understanding that vehicle manufacturer and insurance needs are different and complex in their own ways
• Understanding of police and highway agency procedures and acceptable charging through police stat removal rates

More Benefits

• Vehicles recovered to your approved body shops same day or next day
• 1 day free storage to allow onward movements for the next day
• Images of accident/incident scene
• FNOL facilities in and out of hours
• Tyres batteries warranty breakdowns catered for where required.

And Even more Benefits

• 1 STOP SHOP for you and your clients
• Upfront payment for inherited charges
• Transparent fixed pricing menu nationwide
• Message handling & general information capture
• Email notification to your claims team
• Tailored management information

Resilience

• Our large work volume gives a financial and operational flexibility to cope with any scenario
• Extensive experience in dealing with unexpected large volumes of calls
• We have backup control facilities, so even in the case of natural disasters, we have a fall-back plan
• Nationwide dedicated team of incident managers 24/7